Design, Presentations, Sustainability

Eating our 2&5 — Flavour Crusader at UX Australia 2011

As I mentioned in my previous post, I had the pleasure of presenting at UX Australia last week. As is tradition, my presentation is now up on Slideshare:

The presentation centres around our experience on the FlavourCrusader project — specifically considerations of behaviour change models and the workshop process we undertook earlier in the year at Social Innovation Sydney.

The presentation makes mention of Les Robinson’s “5 doors” model — just a quick mention that Les runs workshops on this model and facilitation techniques, including some later this month.

My understanding is that the talks were recorded, so once the audio is ready I’ll do my best to sync it all up… But in the meantime you can get the gist from the the presentation + speaker notes (PDF 18.3 MB), which contains further pointers to some of the references I mentioned in my talk.

Thanks to everyone who participated in the research process — both behind the scenes and as participants — but special mention to Sharon Lee and Penny Hagen for their input into both the workshopping process and presentation, and to BJ Fogg for kindly granting me permission to use his model in the slide deck.

Design

UX Australia reflections

Last week I had the pleasure of attending the UX Australia 2011 conference as both a presenter and participant.

I have to say, the quality of the presentations was impressive — one of the best conferences I’ve been to in recent years based on the amount that I took away from the sessions there. While the calibre overall was high, standout sessions for me were:

  • Kim Goodwin’s Experience Leadership opening keynote definitely set the scene for a lot of the talks I saw, many of which contained elements of organisational change. It was great to see some of the key theories of organisational change mentioned, as well as picking up a few new (for me) pointers as well.
  • Helen Palmer’s Managing Change as a Designed Experience talk was entertaining and energising — no small feat given it was at the end of the day. A novel and interactive presentation approach was a fantastic way to dive into a successful organisational change project.
  • Martin Tomisch’s
    case study
    on the Neighbourhood Scoreboards research project was awesome — great concept, well executed, interesting learnings.
  • Jon Kolko’s presentation on Personality, Discursion and Disruption was a great way to end the conference from my perspective — touching on the deeper purpose and meaning of design, a topic that regular readers will know is close to my heart.
  • While the subject matter wasn’t directly relevant to my work environments, I was fascinated by Michelle and Vicki’s talk on UX Design in a Surgical Environment. (The random images of cute animals — oh look, puppies! — in between surgical images was a nice touch).
  • The “Switching on my ears” case study, presented by Matt Morphett, Shane Morris and Rami Banna also provided an excellent insight into some of the challenges of designing for devices.

And while I missed them, the buzz was that Bob Burns’ ‘A Market of the Senses’ and Ben Kraal’s case study on designing airport security were also ones to catch.