Principals

Grant Young

Principal Designer & Consultant

Grant is excited to be leading Zumio at a time when his personal passion—helping support people live more sustainably in day-to-day life—is aligned with the pressing need for businesses to work more sustainably.

Grant has a background that crosses strategic design, social network engagement and web application development, and in his role with Zumio he draws upon skills gained in each of these areas.

With a practical understanding of the shifting economic and cultural currents of the networked and socially-aware economy, Grant offers his clients a unique perspective on how their business or project can thrive within it.

Experience working for and within commercial, public and non-profit organisations has given him insight into the specific perspectives and challenges of each sector. An experienced facilitator, he is skilled in guiding collaboration and building organisational support for new innovations. Grant has run workshops with stakeholders ranging from senior executives to frontline employees to customers and the general public, and has delivered thought-provoking presentations at events such as Web Directions South and Enviro 2010.

Grant has attained a Master of Sustainable Practice through RMIT, where he worked on projects related to shared value in the SME sector and the intersection of social technologies and behaviour change.

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Ben Pecotich

Principal Designer & Consultant

Ben is passionate about working with people to create ideas and make them real for positive change… He uses strategy, design and tech to design and build business, brand, product & service ideas.

A designer, business consultant and startup founder, Ben brings over 23 years’ experience in business strategy, design, technology, management consulting and delivering strategic change to the Zumio team.

Ben is active in Sydney’s startup, design, digital and mobile industry communities, including:

  • Co-founder, Sydney Design Thinking Meetup
  • Local Group Leader, Sydney Interaction Design Association (IxDA)
  • Co-chair, AIMIA Mobile Industry Group (MIG)
  • Advisory Board, The Women In Technology Foundation B~STEM Project
  • Advisor to several early stage startups and social enterprises

In addition to his role with Zumio, Ben is also co-founder of two social ventures: Value Machine, which guides for-purpose organisations through a process to identify and articulate their social and commercial value proposition, and Good Local which aims to support the bourgeoning sharing economy ecosystem.

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Co-conspirators

Zumio regularly engages a trusted cohort of experienced specialists to deliver our projects. We assemble project teams to meet our clients’ specific requirements, to ensure we remain cost-effective and nimble, providing our clients what they need, without the overheads of keeping “bums on seats” that they don’t need.

Dr Penny Hagen

Design Strategist

Penny assists organisations to apply design-led approaches to the design of strategy, programs, policies and services. She is passionate about the value of co-design for improving social outcomes, and provides training and mentoring to teams and organisations wanting to increase their impact through the adoption of more participatory approaches.

Over the past 15 years Penny has designed and led a range of co-design projects in Australia and New Zealand working across multiple sectors. Past roles include Projects Director at social design agency Digital Eskimo, Sydney, and User Experience Director at Digital Arts Network (DAN) in Auckland.

Penny has a PhD in Participatory Design and is a visiting Scholar at the University of Technology Sydney.

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Duncan Rintoul

Evaluator, Rooftop Social

Duncan specialises in evaluation capacity building for not-for-profits, government agencies and community-minded businesses.

Duncan has 15 years+ research and evaluation experience in Australia, across a broad range of policy domains, organisational settings and methodologies. He has worked in non-government organisations, academia and government, and is the Director of consulting firm [Rooftop Social][8].

He has developed evaluation training programs for the Australasian Evaluation Society (where he is on the Board) and Financial Literacy Australia, as well as government agencies such as the Centre for Road Safety (NSW), Family and Community Services (NSW) and Industry and Science (Commonwealth).

Duncan holds a Master of Policy Studies and a BSc in Applied Economic Geography (both from UNSW) and is currently completing his PhD at the University of Wollongong on the impact of interactive and dynamic response formats on data quality in online surveys.

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Natalie Rowland

Qualitative Specialist, Redrollers

Natalie is a qualitative researcher who is dedicated to finding creative ways to discover and share rich insights about the ever-changing landscape in which people, brands and society operate.

Natalie has worked with a range of methodologies from video ethnography, mobile diaries and cultural probes, to more traditional modes such as focus groups, friendship triads and interviews. Natalie understands the importance of a human-centred approach to design. She plays an active role in the discovery phase: unpacking user needs, motivations and contextual insights to inform and inspire the design process.

Natalie has over 12 years experience as a qualitative specialist working for social and market research agencies, as well as with design and advertising agencies, in Australia and the UK. She holds a Bachelor of Commerce (UNSW) and a Masters in Social Inquiry (University of Technology Sydney), and is principal of qualitative research agency [Redrollers][10].

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Daniel Sammut & Blake Mills

Digital Brand Design, Made Together

Made Together is a boutique digital design studio partnering with forward-thinking companies to create authentic brand identities and engaging digital products.

Founded by two passionate designers, Daniel Sammut and Blake Mills, Made Together are a small and ambitious team with an exceptional eye for detail and a knack for making things simpler, smarter, more beautiful and more enjoyable.

Working at the intersection of brand and digital, they bring a balanced perspective to every project to ensure that the brands they work with consistently make an impact across platforms, both digital and physical.

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