NSW Home Solar Battery Guide

The cover of the NSW Home Solar Battery Guide

Content strategy, infographics + digital product
Zumio partnered with the Total Environment Centre to develop the NSW Home Solar Battery Guide for the NSW Department of Planning and Environment. Zumio worked with the project team to develop personas and a user journey map to guide content development. Zumio also co-designed key infographics explaining key concepts in the Guide, as well as delivering the print and online guides.


Nexergy local energy trading diagram

Product + communications design
Zumio Principal Grant Young is also co-founder of Nexergy, developing a local energy trading platform that enables people with solar and batteries to sell their energy to others in their community. With Nexergy, Grant has undertaken user research, produced brand materials, and co-developed the trading platform and business model using the Lean Startup methodology.

Wine Australia

Screenshot of the Wine Australia website

Facilitation + information architecture
Zumio facilitated a series of workshops with key stakeholders at Wine Australia to translate user insights gathered by Redrollers Research into a collaboratively developed user experience strategy and information architecture. The user-centred approach was critical in distilling content from more than 18 different web properties into a coherent and user-friendly website delivered by Devotion.

Young and Well CRC

Young and Well CRC logo

Facilitation + strategy support
Zumio facilitated stakeholder workshops engaging young people, entrepreneurs, and potential sponsors to explore the potential of a Living Lab initiative supporting the mental health of young people. The Zumio team also provided strategic advice in support of business planning and related funding applications for the intiative.


Screenshot of the MCA website (at time of launch)

User experience design
Zumio provided user experience support for the redevelopment of the MCA website, coinciding with the reopening of the iconic gallery space in 2012. We employed a service design approach to deliver a positive digital brand experience to MCA visitors. Our work included design research activities with internal and external stakeholders, information architecture and interaction design, with visual design delivered by Toben and the site implementation by the Interaction Consortium.

Green Buildings Alive

Workshop participants mapping out the Green Buildings Alive program

Strategy facilitation
Zumio was engaged by the Investa Sustainability Institute to facilitate strategic workshops to develop a roadmap to guide the Green Buildings Alive programme (which is now independent to ISI). Supporting workshops brought together an interdisciplinary panel including building managers, academics, software providers, and the ISI team.

Cancer Institute NSW

Screenshot of the Cancer Institute NSW website (at time of launch)

Digital strategy + interaction design
Zumio has been engaged by the Cancer Institute NSW on a variety of projects, including the Institute’s primary website. Our work included user research and co-design activities with the Institute’s key stakeholder groups, which included researchers, clinicians, administrators, GPs, patients, carers and the general public. We also co-developed social media strategy (Dark Side of Tanning) and draft policy, information architecture (eviQ), and advised on interaction design informed by behaviour change methodology (I Can Quit).

Flavour Crusader

Montage featuring the Flavour Crusader logo

Mobile app prototype & research
Zumio carried out design research, prototype development, workshops and user testing for the Flavour Crusader initiative. Flavour Crusador sought to develop a mobile application to leverage social technologies such as mobile phones, Twitter and location services as a response to the challenges of food security, health and climate change. » Flavour Crusader Case Study

Caring For Our Country

Caring for our country program logo

Social media strategy
Zumio led the development of the social engagement strategy for Caring for our Country, the Australian Government’s programme for funding environmental management of natural resources, on behalf of Boomworks. The development of the social media strategy coincided with the redesign of the programme’s website, for which we also provided user experience support.

UTS Library

UTS Library staff and Zumio facilitator in a workshop

Sustainability initiative co-design
We collaborated with the University of Technology Sydney (UTS) Library leadership team to co-design staff-centric activities supporting UTS’s broader sustainability initiatives. We facilitated co-design workshops and assisted with organisational communication strategies to encourage the adoption of sustainability practice within the Library.

Total Environment Centre

Screenshots and example pages from the 'A Question of Power' report.

Demand-side participation strategy
Zumio designed and facilitated a series of workshop and focus groups across industry stakeholder and consumer groups. These sessions provided critical insights and input feeding into a strategic communications plan (developed by Short Communications) to increase demand–side participation within the National Electricity Market. We co-developed a number of key visual communication tools for both the workshops and the resultant communications package.